Choose the certificate you like and leave a request. A manager will contact you, clarify the details and process the purchase.
After payment we will issue the certificate and hand it over in the way you choose.
You can pick up the certificate at the hotel, order courier delivery within the city or receive an electronic certificate by email.
The validity is shown on the chosen certificate's page and on the certificate itself. The term starts from the sale date.
When you are ready to use the certificate, contact the hotel and quote the certificate number. We will check its validity and help you make a booking.
For a stay we recommend contacting us in advance — the chosen date depends on room availability.
Not necessarily. You can choose the date later, within the certificate's validity and subject to room availability.
The contents depend on the chosen certificate. Each certificate page shows the price, validity and the exact contents of the gift.
No. If the certificate includes several services, it is used as a whole. Individual services cannot be used independently or refunded.
If the certificate has not been used yet, contact the hotel in advance to check whether a booking is possible before it expires.